At Sleep Treat Co., we believe exceptional comfort begins the moment you place your order. Our goal is to deliver your carefully chosen products with the same care and elegance that defines our collection.
Each order is lovingly prepared and processed within 1–3 business days after your payment is received. Please note that we do not ship on weekends or public holidays, ensuring every parcel meets our high standards before it leaves us. Upon dispatch, you will receive a personalised confirmation email, including a tracking number so you can follow your Sleep Treat journey every step of the way.
We’re excited to bring Sleep Treat to you! While we’re currently shipping only to the destinations below, we’re working hard to make our products available worldwide. Our trusted delivery partners make sure your order reaches you safely and as quickly as possible. Delivery times by region:
United Kingdom & Europe: 7-15 business days
United States & Canada: 7-20 business days
Australia, New Zealand, Hong Kong, Japan, South Korea, Singapore, UAE & Malaysia: 6- 14 business days
Please allow for slight variations due to customs or unforeseen courier delays. We appreciate your patience and understanding as we bring the Sleep Treat luxury to your doorstep.
Enjoy complimentary standard shipping on all orders, because indulgence should come effortlessly. Any additional shipping options or express services, if offered, will be clearly presented at checkout.
Transparency is part of the Sleep Treat experience. Once your order ships, a tracking number will be sent directly to your inbox, allowing you to monitor your package as it travels to you.
For our cherished international clients, please be aware that customs fees, import duties, or taxes may apply according to your country’s regulations. These charges are beyond our control and are the responsibility of the recipient. We recommend familiarising yourself with local import policies to avoid surprises.
While we take every measure to ensure timely delivery, occasional delays can happen due to external factors. Should your order take longer than expected to arrive, or if you suspect it may be lost, please reach out to our dedicated Customer Care team at support@sleeptreatco.com. We will promptly investigate and ensure you receive a replacement or refund, restoring your peace of mind.
Your comfort and satisfaction are paramount. For any questions about your order or our shipping policies, please don’t hesitate to contact us at support@sleeptreatco.com or visit our Contact Us page.